EA

Entre No Caso

Internal admin

DashboardClaimsLeadsContentFAQPages / CMSSite SettingsAuditUsersProfile / Account

Daily operations focus

Review failed CRM sync leads before end of day and validate the draft for the data-breach claim.

Dashboard

Overview

Operations dashboard

Executive view for claims, leads, CRM sync, and editorial velocity.

Published claims

+2 this month

12

Draft claims

1 waiting for review

4

Leads received today

+14% vs yesterday

38

Leads pending review

4 marked high priority

16

CRM sync failures

2 need immediate action

3

Published articles

3 updated this week

24

Atividade recente

Banking claim featured on homepage

12 min ago

Camila updated the featured slot and urgency label for the main campaign.

Sync failure detected

34 min ago

Three leads returned 422 responses from the CRM and are waiting to be requeued.

LGPD article revised

1h ago

SEO and excerpt were updated for the next organic campaign.

Flight checklist expanded

2h ago

A new proof-of-documentation section was added to the air travel claim.

CRM health
Queue is generally healthy, but 3 sync failures are still pending and 1 manual action is recommended.
Attention

Leads synchronized today

91%

34 of 38 records sent successfully

Average triage time

1h28

Below the 2-hour operational target

Resources with pending SEO

5

Medium priority for the next sprint

Quick actions
Shortcuts for the workflows used most often by the team.

New claim

Open the editorial and operations setup flow.

Review pending leads

Jump directly to leads under review or in error.

Edit homepage

Update hero copy, CTAs, and trust sections.

Recent submissions
Newest leads with enough context for immediate action.
NameClaimInternal statusCRMSubmitted
Juliana AlmeidaFlight Delay and CancellationSent to CRMSynchronizedToday, 08:52
Marcos ViniciusImproper Bank ChargeSync ErrorErrorToday, 07:44
Priscila FerreiraPersonal Data BreachUnder ReviewPendingYesterday, 18:21
Felipe SantanaFlight Delay and CancellationCompletedResentYesterday, 15:09
Recently updated claims
Latest relevant changes across the public catalog.

Flight Delay and Cancellation

Updated at Today, 09:02 by the editorial workflow

PublishedFeatured

Personal Data Breach

Updated at Today, 08:41 by the editorial workflow

In Review

Improper Bank Charge

Updated at Yesterday, 17:30 by the editorial workflow

PublishedFeatured

Digital Service Failure

Updated at 22/04/2026, 10:10 by the editorial workflow

Draft
Operational alerts
Short queue of items that need immediate team attention.

3 leads with sync errors are waiting for manual retry.

1 claim in review is still missing the final disclosure block.

2 published articles need SEO cleanup before the media campaign starts.